Returns & Refunds

  • Pre-order products are not eligble for refund during the manufacturing process. By participating in/purchasing a pre-order product, you agree to this term.

  • Please review product specifcations, images, and information carefully before purchasing, and contact us for any clairfying questions. Returns cannot accepted for reasons aside from defects.

  • Returns will only be accepted after email communication beginning the return process occurs. Items will be inspected by Golden Designworks LLC to confirm any defects, and will only be eligible for return or replacement once confirmed. Products cannot be returned or refunded without prior communication with Golden Designworks LLC.

  • If you do happen to ever have a problem with a Golden Designworks product you receive, please contact us, and we will do our absolute best to rectify it!