Returns & Refunds

  • Pre-order products are not eligble for refund during the manufacturing process. By participating in/purchasing a pre-order product, you agree to this term.

  • Please review product specifcations, images, and information carefully before purchasing, and contact us for any clairfying questions. Returns and/or refunds will not be accepted for any reasons aside from exhibiting manufacturing defects.

  • Returns will only be accepted after email communication beginning the return process occurs. Items will be inspected by Golden Designworks LLC to confirm any defects, and will only then be eligible for return or replacement, once confirmed.

  • If you do happen to ever have a problem with a Golden Designworks product you receive, please contact us, and we will do our absolute best to rectify it!