Pre-Order Products:
Pre-order items are not eligible for refunds during the manufacturing process. By purchasing a pre-order product, you agree to this policy.

Returns & Refunds:
Please review product specifications, images, and details carefully before purchasing. If you have any questions, feel free to contact us for clarification. Returns and refunds are only accepted for products with verified manufacturing defects.

Return Process:

• Returns must be initiated via email before sending any items back.
• All returned items will be inspected by Golden Designworks LLC to confirm said defects
• Only products confirmed to have manufacturing defects will be eligible for a return or replacement.

If you experience any issues with a Golden Designworks product, please reach out—we’re committed to making things right!